Trusting Minds (“we”, “our”, “us”) is committed to protecting the privacy and confidentiality of the personal information you provide while using our website www.trustingminds.com and in the course of your interactions with our services, including psychological counseling, health and nutrition programs, and coaching sessions.
Please read this Privacy Policy carefully to understand how we collect, use, protect, and disclose your personal data.
1. Information We Collect
A. Personal Information You Provide Directly
- Full name, contact number, email address
- Demographic details (age, gender, location)
- Health-related information (medical history, dietary preferences, assessments, etc.)
- Payment and billing information
- Any other information you voluntarily submit via forms, emails, or consultations
B. Automatically Collected Information
- IP address, browser type, and device information
- Usage data such as pages visited, time spent, and referring links
- Cookies and similar technologies (see Section 6)
2. How We Use Your Information
- To provide, personalize, and improve our health and wellness services
- To schedule appointments and consultations
- To send emails or messages related to your programs, assessments, or transactions
- For administrative purposes, including billing and internal record keeping
- To ensure the website functions securely and efficiently
- For research and analytics (in anonymized or aggregated form only)
3. Sharing Your Information
We do not sell or rent your personal information. We may share data only:
- With authorized team members or healthcare providers within Trusting Minds for your care
- With service providers (e.g., payment processors, IT services) under confidentiality agreements
- If legally required (e.g., court order, government request)
- In case of harm prevention, such as protecting your safety or the public’s
4. Data Security
We implement appropriate technical and organizational measures to safeguard your information, including secure servers, encryption, and access controls. However, no online transmission is ever 100% secure. You are encouraged to avoid sharing sensitive details over unsecured channels.
5. Your Rights
- Access your personal data
- Request corrections or updates
- Withdraw consent for non-essential processing
- Request deletion of your records (subject to legal retention requirements)
- Lodge a complaint with a data protection authority
To exercise these rights, contact us at: trustingminds@gmail.com
6. Cookies and Tracking Technologies
We may use cookies and similar tools to enhance your experience. You can manage or disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.
8. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or enforce agreements.
9. Children's Privacy
Our services are not intended for children under the age of 16 without parental or guardian consent. If we become aware of data collected from minors without consent, we will delete it promptly.
10. Changes to This Policy
We may update this policy periodically. All updates will be posted on this page with the revised effective date. Continued use of the website implies acceptance of the updated terms.
11. Contact Us
Trusting Minds
Email: trustingminds@gmail.com
Phone: +91-9810098012
Website: www.trustingminds.com